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  1. All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
  2. Items offered on our website are only available for delivery to addresses, which covers our collaborator courier service. However, we assure you that this covers all major cities of West Bengal. This is only for “cash on delivery”. If payment once done (either online payment or cheque payment or by cash), then delivery is available at every places throughout the India.
  3. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Holidays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. Basically shipping depends on the shipping policy of our collaborator courier service.
  4. You can provide special delivery instructions on the check-out page of our website.
  5. Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items.
  6. If there is any damage to the packaging on delivery, contact us immediately at thinkerslane@gmail.com or contact to Helpline.
  7. If you have any questions about the delivery and shipment or your order, please contact us at contact Helpline to talk to our representatives.